Job openings for Customer Support Executive in Hyderabad

The Customer Support Executive will be responsible for providing excellent customer service through various channels such as phone, email, and chat. They will address customer inquiries, resolve issues, and ensure customer satisfaction.
Key responsibilities include:
- Responding to customer queries and concerns promptly and professionally.
- Providing product information, troubleshooting assistance, and order processing support.
- Resolving customer complaints effectively and efficiently.
- Escalating complex issues to the appropriate departments for resolution.
- Maintaining accurate records of customer interactions and transactions.
The ideal candidate for this role should have strong communication skills, both verbal and written. They should be patient, empathetic, and have a customer-centric approach. Additionally, candidates should have good problem-solving abilities and the ability to work well under pressure. Previous customer service experience is a plus, but not required. A minimum qualification of 12th pass is necessary for this role.